Good Operator Privacy Policy

‍Last Updated: March 20, 2026

This Privacy Policy explains how A Long Story Short LLC, doing business as “Good Operator” (“Good Operator,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information through our websites, landing pages, lead forms, and related services that link to this Privacy Policy (collectively, the “Services”).

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it before you start to use the Services. By using the Services, or by clicking to accept or agree to this Privacy Policy when this option is made available to you, you accept and agree to be bound and abide by this Privacy Policy. If you are using the Services on behalf of a business or commercial enterprise, that business also accepts this Privacy Policy. If you do not agree with our policies and practices outlined in this Privacy Policy, you may not access or use the Services.

1) Scope

This Privacy Policy applies to personal information we collect from visitors, leads, and business contacts through:

• Our website(s) and landing pages
• Lead forms (including third-party platforms)
• Scheduling pages and meeting bookings
• Communications with us (email and, if offered in the future, text messaging)

1. This Privacy Policy does not apply to (i) information that has been aggregated, de-identified, or otherwise anonymized such that it is not reasonably capable of being associated with an identifiable individual, (ii) personal information processed solely by third parties, which is subject to their own privacy policies and practices, and (iii) publicly available information contained in public databases, except to the extent we associate such information with you or your organization as a user of our Services.

2) Personal Information We Collect

A. Information you provide

We may collect personal information you submit through forms or communications, including:

• Identifiers / Contact information: first name, last name, email address, phone number (if collected), company name, website URL
• Business information: company size, forecasted revenue, years in business
• Inquiry information: pain points, services you’re interested in, how you heard about us, and referral information (if any)
• Communications: the contents of messages you send to us (e.g., emails, form submissions)

B. Information collected automatically

When you visit our site(s), we may automatically collect:

• Internet/Network activity: pages viewed, clicks, interactions, referring/exit pages, timestamps, and similar usage data
• Device/technical data: IP address, browser type, device identifiers, operating system, and approximate location derived from IP
• Cookies and similar technologies used for analytics and advertising

C. Information from third parties

We may receive information from third parties such as:

• Lead generation platforms (e.g., Meta lead forms) when you submit your information through them
• Marketing/analytics partners that help measure ad performance
• Scheduling/CRM tools used to manage inquiries and meetings

In some countries, including countries in the European Economic Area (the “EEA”), the information referenced above in this Privacy Policy may be considered personal information under applicable data protection laws. If you do not want us to collect this information, do not use the Services.

1. You may send us an email at the contact information provided below to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If you delete personal information that you have publicly posted or shared from the Services, copies of such information may remain viewable in cached and archived pages, or might have been copied or stored by other Service users.

3) How We Use Personal Information

We use personal information for the following business purposes:

• Provide requested resources (e.g., deliver lead magnets) and respond to inquiries
• Schedule and manage meetings and communicate about your request
• Operate and improve our website(s), forms, and marketing funnels
• Analytics and measurement (understand traffic and performance)
• Advertising/marketing (including measuring and improving campaigns)
• Security and fraud prevention
• Compliance and legal obligations

4) Cookies, Analytics, Advertising, and Your Choices

We use cookies and similar technologies to run analytics and advertising campaigns, including:

• Google Analytics and Google Tag Manager to understand site usage and improve performance
• Google Ads and other advertising tools to measure and optimize campaigns
• Meta (Facebook) lead ads/forms and related measurement tools

By using these third party services, Good Operator is necessarily sharing your information with these third-party analysis and tracking service companies to receive their services. Depending on your settings and applicable law, some advertising-related data flows may be considered “sharing” for cross-context behavioral advertising under California privacy law.

Opt-out of Marketing Communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us using the contact information at the bottom of this Privacy Policy. You may continue to receive service-related and other non-marketing emails.

Cookies. Most browsers let you remove and/or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.

Advertising Choices. You can limit the use of your information for interest-based advertising by blocking third-party cookies in your browser settings, using browser plug-ins/extensions, and/or using your mobile device settings to limit the use of the advertising ID associated with your mobile device. You can also opt out of interest-based ads from companies participating in the following industry opt-out programs by visiting the linked websites below:

• Network Advertising Initiative: http://www.networkadvertising.org/managing/opt_out.asp
• Digital Advertising Alliance: https://optout.aboutads.info/?c=2&lang=EN

Many of the opt-out preferences described here must be set on each device and/or browser for which you want them to apply. Please note that we also may work with companies that offer their own opt-out mechanisms or do not participate in the opt-out mechanisms described above, so even after opting-out, you may still receive some cookies and interest-based ads from other companies. If you opt-out of interest-based advertisements, you will still see advertisements online but they may be less relevant to you.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

5) SMS / Text Messaging (If Offered)

We do not currently operate an SMS program. If we offer SMS/MMS communications in the future, we may use text messages to communicate with you about your inquiries, requested resources, scheduling, and (if you opt in) marketing and promotional messages.

Consent / opt-in. Where required, we will obtain your consent before sending marketing text messages. At the time you opt in, we will provide required disclosures (which commonly include message frequency, message and data rate notices, and opt-out instructions). CTIA messaging principles emphasize consent-based messaging and clear opt-out processes.

Opt-out. If you receive text messages from us in the future, you will be able to opt out by following the opt-out instructions provided in the messages (commonly by replying “STOP”). CTIA principles and messaging compliance guidance emphasize clear opt-out instructions and honoring opt-outs.

One-to-one consent. For marketing texts, consent must be tied to a single identified sender. When we implement SMS opt-in, our consent language will identify the sender accordingly.

Service providers. If we offer SMS, we may use third-party providers to deliver messages on our behalf.

6) How We Share Personal Information

We do not sell personal information for money.

We may disclose personal information to:

• Service providers that help us run our business (e.g., CRM, scheduling, email delivery, analytics, advertising measurement, hosting, and communications providers). These providers process personal information on our behalf and under instructions to provide services to us.
• Advertising/analytics partners to measure campaign performance and improve marketing (which may be considered “sharing” for cross-context behavioral advertising under California law).
• Legal, safety, and compliance recipients when required to comply with law, enforce agreements, protect rights, prevent fraud, or respond to lawful requests.
• Business transfers (e.g., merger, acquisition, financing, or sale of assets), where information may be transferred as part of that transaction.

7) Data Retention

We retain personal information as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide requested resources and manage communications
• Maintain business records
• Comply with legal and accounting obligations
• Resolve disputes and enforce agreements

1. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8) Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security of your information. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy setting or security measures contained on the Services.  

9) Your Rights Regarding Personal Information

You have options in relation to the information and data that we have about you.  To exercise any of the options discussed below, please contact us in writing at the contact information provided below. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

To the extent this Privacy Policy conflicts with mandatory requirements of any applicable data privacy law that applies to you, those mandatory legal requirements will control with respect to your personal information.

EEA Users

As an EEA user of the Services, you may exercise your user rights to:

1. Request information on your personal data processed by Good Operator. Upon your request, this information will be provided to you electronically. If you reside in the EU or Switzerland, you may access your information by sending a request to Good Operator at the address specified in “Contact Us” section below. Such requests must be submitted in writing using the email address in the “Contact Us” section below.
2. Gain access to your information by requesting a backup of your data in a format that is readable by other companies or organizations (data portability). We will make an effort to share this information with you within a reasonable time.
3. Correct or delete your information in your profile settings available through the Services.
4. Withdraw your consent from data processing at any time by deleting your account. You may also contact us at the email address in the “Contact Us” section below. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
5. Request the complete deletion of your data, including all past data sent to third-party services used for tracking and analysis, by reaching out to the email address in the “Contact Us” section below. Your data will be deleted within 30 days. We will not delete any posts or comments you've written and shared publicly, including on social media.
6. Log a complaint with the relevant supervising authority if you believe Good Operator is processing your personal data under violation of applicable data protection regulations. For more information, please contact your local data protection authority.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To illustrate, California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Correct inaccuracies in their personal information, taking into account the information's nature processing purpose (excluding Iowa and Utah).
• Data portability.
• Opt-out of personal data processing for:
  • targeted advertising (excluding Iowa);
  • sales; or
  • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
• Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. For example, and as further clarified below, if you reside in California and have provided your personally identifiable information to us, you may request information once per calendar year about our disclosures of certain categories of your personally identifiable information to third parties for their direct marketing purposes.

Any such request pursuant to this section must be sent to the email address listed under the “Contact Us” section below with “Exercising My Data Rights” in the subject line. The request must include your name, street address, city, state, and ZIP code and an attestation that you are a resident of the applicable state. We are not responsible for requests that are not labeled or sent properly, or that do not have complete information.

10) California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have rights regarding your personal information, including:

• The right to know/access the personal information we collect about you
• The right to delete certain personal information
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of personal information (including sharing for cross-context behavioral advertising)
• The right to non-discrimination for exercising your privacy rights

California’s Attorney General describes these rights and the requirement to provide a notice at collection.

A. Opt out of “sale” or “sharing”

We do not sell personal information for money. We may share certain information for cross-context behavioral advertising.

You can request to opt out of sharing by:

• Emailing us at contact@goodoperator.com with the subject line: “Do Not Sell or Share”.

B. Global Privacy Control (GPC)

Where required by applicable law, we will process opt-out preference signals such as the Global Privacy Control (GPC).

C. How to submit a California privacy request

To submit a request to know, delete, correct, or opt out, contact us at:

• Email: contact@goodoperator.com
• Mail: A Long Story Short, LLC, 925 N La Brea Ave, 4th Floor, Los Angeles, CA 90038

We may need to verify your identity before completing certain requests.

11) Notice at Collection (California)

At or before the point of collection, California law requires a notice describing the categories of personal information collected and the purposes for which they are used.

Categories we collect

Depending on how you interact with us, we may collect:

• Identifiers (name, email, phone number if collected)
• Commercial/Business information (company name, website, company size, forecasted revenue, years in business, referral/source details)
• Internet or network activity (site interactions, analytics events, cookie identifiers)
• Professional information (business contact details, services of interest)
• Communications content (messages you send us)

Purposes

We collect and use these categories to:

• Provide requested resources and respond to inquiries
• Schedule and manage meetings
• Operate, maintain, and improve our website(s) and systems
• Measure and improve marketing and advertising
• Maintain security and prevent fraud
• Comply with legal obligations

Sale/Sharing

We do not sell personal information for money. We may share certain data for cross-context behavioral advertising.

12) Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a minor under 13 without the consent of the child’s parent or guardian as required by law, we will delete it as soon as possible. If you believe that we might have any personal information collected online from a minor under 13, please contact us using the contact information listed at the bottom of this Privacy Policy.

If you are based in the EEA, you may only use the Services if you are over the age at which you can provide consent to data processing under the laws of your country or if verifiable parental consent for your use of the Services has been provided to us.

13) International Transfer of Personal Information

Good Operator is headquartered in the United States of America. If you are from a country outside of the United States of America with laws governing data collection, use, and disclosure that may differ from U.S. law and you provide personal information to us, please note that any personal information that you provide to us may be transferred to the United States of America. By providing your personal information, where applicable law permits, you hereby specifically and expressly consent to such transfer and processing, which may include such transfer and processing outside of your home country, including in the United States, and the collection, use, and disclosure set forth herein or in any applicable terms of service.

The privacy protections and the rights of authorities to access your information in other countries may not be the same as in your home country. We take additional measures when information is transferred from the EEA. This includes having standard clauses approved by the European Commission in our contracts with parties that receive information outside the EEA. We also rely on European Commission adequacy decisions about certain countries, as applicable, for data transfers to countries outside the EEA.

14) Changes to This Privacy Policy

We reserve the right, at any time, to modify this Privacy Policy. If we make revisions that change the way we collect, use, or share personal information, we will post those changes in this Privacy Policy. You should review this Privacy Policy periodically so that you keep up to date on our most current policies and practices. We will note the effective date of the latest version of our Privacy Policy at the top of this Privacy Policy. Your continued use of the Services following posting of changes constitutes your acceptance of such changes.

15) Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at the following:

A Long Story Short, LLC

925 N La Brea Ave, 4th Floor

Los Angeles, CA 90038
Email: contact@goodoperator.com